Terms and Conditions
Simply select the party package you would like and decide if you want any extras for the children or platters for the adults. Then either phone or call in to discuss the date and time you would like with our Party Co-ordinator. You need to pay a $100 deposit with your booking to guarantee your party time. Your booking is not confirmed, and your time is not guaranteed, until you have paid your $100 deposit. The deposit is non refundable. If you reschedule your party within 2 weeks of the booked date, a rebooking charge of $100 will apply. For larger parties, multiple party rooms can be booked. Please call our Party Co-ordinator for details. Disco Parties - Weekend Prices Apply. HOW TO PAY FOR YOUR PARTY All accounts must be paid in full on arrival at the Playland by Cash, Eftpos,Visa, Mastercard or Bankcard. Cheques are not accepted. School cheques and Playgroup cheques are accepted, but only by prior arrangements. Babies under 12 months are FREE. Adults attending the Party are also FREE. All children attending the party will be charged the full party price. Siblings not attending the Party, but coming for a casual play, will be charged the casual price. WHAT DO YOU NEED FOR YOUR PARTY? Please call 4721 8555 to confirm the total number of children attending the party no later than the Thursday before your party. Changes to numbers may not be accepted after that. If you do not confirm numbers, your original estimate will be taken as your confirmed numbers. No refund is given after the party commences and children are catered for. Adult platters and Party Extras should be ordered when you confirm numbers. Each adult platter serves approximately 8 people. Orders placed with less lead time will be honoured where possible. Please complete the Party Attendance form and hand it to reception staff on arrival or fax it prior to 4721 8500. HOW YOUR PARTY WILL RUN You have the exclusive use of your Party room for 1 hour starting 30 minutes after the start time of your party, when your food is served. When your food is ready your host will make a PA announcement inviting the children into the party room. The Party Host will serve the food and drinks, play a game, lead activities and cut the cake to finish the hour in the Party Room. Afterwards, all your guests move into the Playland and have unlimited play. No food or drink may be brought to the Playland. If you bring your own lolly/loot bags, you must hand them out as the children are leaving. If your party children take lollies into the play equipment, you may incur a $20 cleaning charge. All children must wear socks for hygiene reasons. YOUR RESPONSIBILITY Lollipop’s Playland has been designed for safe and enjoyable use by children 0-11 years. However, be aware there are inherent risks involved in indoor play and the use of play equipment. Parents and caregivers (minimum 18 years of age) must provide adequate super-vision of all their party children and are responsible at all times for their children’s actions. Lollipop’s staff will provide general supervision of the Playland only. Lollipop’s Playland accepts no responsibility for damage or injury resulting from use of the Playland, or lost or stolen articles. All children and adults that wish to use the equipment MUST WEAR SOCKS. NO EXCEPTIONS TO THIS RULE.
CONDITIONS OF VOUCHERS, DISCOUNTS, AND SPECIAL OFFERS:
1. Prices are subject to change without notice.
2. All vouchers, discounts, coupons, and special offers MUST be redeemed at time of entry (for party discounts or offers this means during the time of booking – either at the time of any face to face bookings or mentioned at the time of a phone booking and produced on the day of the party).
3. Expiry dates on vouchers, discounts, coupons and special offers need to be checked – redemption prior to or on the expiry date is valid.
At any time we have a number of vouchers, discounts, and special offers available to you so we can offer you great SAVINGS. Some parties are booked before you might see a voucher, discount, or offer that you may want to use. Unfortunately these cannot be used as they need to be redeemed during booking. However, there may be others you can use so please feel free to do so. We thank you for your understanding.